Shipping & Returns
| Country | Standard | Express | Free Shipping Threshold | Standard Shipping Time (Days) |
| UK | £3.99 | £6.99 | £70 | 3-5 |
| USA | $12 | $25 | $110 | 4-6 |
| Canada | $15 | $30 | $135 | 4-6 |
| Australia | $20 | $40 | $135 | 5-7 |
| New Zealand | $25 | $40 | $140 | 5-8 |
| South Korea | ₩12,000 | ₩35,000 | ₩140,000 | 4-7 |
| Denmark | DKK 50 | DKK 150 | DKK 950 | 4-7 |
| Norway | NOK 90 | NOK 300 | NOK 1300 | 4-7 |
| Sweden | SEK 70 | SEK 300 | SEK 1300 | 4-7 |
| Rep. Ireland | €5 | €20 | €110 | 3-6 |
| Switzerland | CHF 8 | CHF 25 | CHF 115 | 4-7 |
| Singapore | $GD 20 | $GD 35 | $GD 135 | 5-8 |
| Japan | JPY 1500 | JPY 3000 | JPY 15000 | 5-8 |
| Hong Kong | HKD 90 | HKD 200 | HKD 950 | 5-8 |
| EU | €5 | €25 | €110 | 4-7 |
| Rest of World | £5 | £30 | £50 | 4-12 |
DELIVERY INFORMATION
UK Standard Delivery - From Free (based on minimum spend as highlighted at checkout) up to £70. Delivery is between 2-5 working days from despatch (unless in peak times)
UK Express Delivery - Cost is £6.99. Delivery is next working day for orders placed before 14:00 (Monday – Thursday) for UK mainland only.
Overseas Standard Delivery - Cost varies depending on country. Exact price will be advised at check-out prior to purchase. Orders are despatched within 3 working days. Delivery up to 30 working days from despatch (subject to local postal services and customs checks).
Overseas Express Delivery - Cost varies depending on country. Exact price will be advised at check-out prior to purchase. Orders placed before 14:00 (Monday – Thursday) will be sent by airmail within 2-3 working days (subject to local postal services and customs checks).
- Despatch to British Forces Post Office addresses are at your risk.
- For the countries listed below, Duties and Taxes are calculated and guaranteed at the checkout. When placing your order you will have the option to pay the Duties and Taxes in advance or to pay your local customs authority directly on receipt of your order
- Delivery times are not guaranteed and all delivery times are an estimate only and are based on working days, which are Monday to Friday. Weekends and Bank Holidays are not classed as working days.
Brazil, Canada, Chile, China, Hong Kong, India, Indonesia, Israel, Japan, South Korea,, Macau, Malaysia, Mexico, Nigeria, Oman, Qatar, Singapore, South Africa, Thailand, Turkey, United States, Vietnam and Zambia.
- For all other countries, any Duties and Taxes are levied once your order reaches its destination country. We cannot be held responsible for any additional charges as they are the sole responsibility of the customer.
RETURNS
- If you are buying a personalised or players named and numbers shirt, please note you will not be permitted to request a return for this item please take care to use the correct spelling and select the correct size. We reserve the right to refuse to print shirts that we deem or could be interpreted as offensive or abusive and/or may infringe our Intellectual Property Rights of companies and/or individuals.
- All goods to be refunded must be received back with proof of purchase in a new and unused condition with all original packaging and labels. If your order was placed via the Spurs Online Shop, use the return label attached to the invoice.
- The Club’s returns address is as follows: Tottenham Hotspur Mail Order, Merchandise Division, Unit 3, Enfield Distribution Park, East Duck Lees Lane, Ponders End, Enfield, EN3 7SR
UK Returns
- You must notify us within 14 days of delivery. You then have a further 14 days to return the item to us.
- Should you wish to return an order paid for online via PayPal in-store we cannot refund or Exchange PayPal orders in-store and you should follow the returns process detailed above.
Overseas Returns
- All returns must be made within 31 days of receipt of goods.
- We are unable to offer exchanges for overseas customers. If you would like to exchange an item, then you must repurchase and return the original for a refund. All refunds will be returned back to the original method of payment.