We aim to despatch Standard Delivery items within three (3) working days, and delivery can take between three – five (3-5) workings days from despatch.

Express orders placed before 14:00 (Monday – Thursday) should arrive the next working day. If your order was placed before 14:00 Friday, then you should expect to receive this by the following Monday. Any orders after 14:00 Friday, will be received by the next working Tuesday. This service is only available for the UK and if you live in a location that is detached from the UK mainland, please allow for slightly longer delivery times.

If you would like to return an item you have purchased online for a refund, you must notify us within 14 days of delivery. You then have a further 14 days to return the item to us. Please see our Ts&Cs for our full Returns policy – various exclusions apply, including all personalised items.
If you are buying a personalised shirt, with either a custom name or player name and number on the back, please take care to select the correct size as we will not be able to refund this item. This applies to any replica kits and hero printed shirts.
You will receive an email notification once your goods have been received by our Returns team. Once your returns have been processed, you will receive a separate email confirming your refund or exchange.
We aim to process all returns on the same day, but refunds can take up to 14 days from receiving the product back from you.
If you live near a Spurs Shop, and need your exchange/refund processed quickly, then pop in and we will be happy to assist.
 

Overseas Returns

All returns must be made within 31 days of receipt of goods. Please see our Ts&Cs for our full Returns policy – various exclusions apply, including all personalised items.
If you are buying a personalised shirt, with either a custom name or player name and number on the back, please take care to select the correct size as we will not be able to refund this item. This applies to any replica kits and hero printed shirts.
We are unable to offer exchanges for overseas customers. If you would like to exchange an item, then you must repurchase and return the original for a refund.  All refunds will be returned back to the original method of payment.