We aim to complete returns on the day that they are delivered to us, but at busy times of year this can sometimes delay the completion of returns.
Generally you will receive your replacement order 5-7 working days from the day that the goods are received back. (subject to availablity of stock)
From the day that the refund is generated, it will take about 5 working days to hit your bank account. This is completely dependant upon your particular bank and can take less or more time depending on this factor.