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Order Line: 0844 499 5007

Delivery Information

 

The rates listed below for Post and Packing includes documentation, insurance, packing materials and labour. An additional charge may be levied for deliveries of heavy or bulky items. You will be contacted if this applies to your order. 

UK Delivery

We aim to despatch standard delivery orders as soon as possible and to get them to you between 2- 6 working days (for standard delivery) but please allow up to ten (10) working days for delivery in the UK at busy periods. (such as kit launch and at Christmas). Please note this is not not a guaranteed service.

All delivery times are based on working days, which are Monday to Friday.

We cannot guarantee that our stated delivery times will be achieved for a small number of locations within the United Kingdom, such as some Islands. Please allow extra time for deliveries if you ordering from a location that is detached from the UK mainland.

Delivery Option    Price  Time To Deliver 
 UK Standard  £4.99 2-5 working days 
UK Express £8.99 Next Working Day (if placed before noon)

 

Eire & Europe Delivery

European orders can take up to ten* (10) working days for delivery. Some orders may be delivered in several parcels to suit packaging requirements.

*For some countries this may vary depending on local postal services  

Delivery Option Price  Time To Deliver 
 European (1 Item)  £8.99  Up to 14 working days (Though this is dependant on local postal services and busy periods)
 European (2 Items)     £12.99  Up to 14 working days (Though this is dependant on local postal services and busy periods)

 

Rest of the World Delivery

Rest of the world orders can take up to fourteen* (14) working days for delivery. Some orders may be delivered in several parcels to suit packaging requirements.

*For some countries this may vary depending on local postal services

Delivery Option Price  Time To Deliver 
 Rest Of World (1 Item)  £13.99  Up to 14 working days (Though this is dependant on local postal services and busy periods)
 Rest Of World (2 Items)   £19.99  Up to 14 working days (Though this is dependant on local postal services and busy periods)

 

Export Deliveries

All orders for delivery to another country are accepted subject to customers checking with their local customs office that the goods delivered may be imported. Any penalty, duty or confiscation will be at the customer’s risk and responsibility. We do not accept any responsibility for any duty charges on goods by your customs office.

 

Personalised Goods/Made To Order Goods And Delivery Times

On some items such as personalised goods, please allow slightly longer for your delivery as the goods are made to order.

For other personalised items such as made to order rings and signed merchandise please allow up to 28 days for delivery (UK), 35 days (Europe) and 40 days (Rest Of World).

 

Pre-Orders And Delivery Times

The despatch time for an order is dependant on whether we have stock of the products that are contained within an order. If you purchased a pre-order item, the delivery times are counted from the date that we receive the stock*, not of the date of order.

On pre-order items, you will be individually charged for each parcel that is despatched from us. So for example if you order two items that are on pre-order you will be charged individually for each one if they are despatched at different times.

*Stock arrival dates are an estimate and are subject to change.

 

Bank Holidays and Delivery Times

Please be aware that bank holidays are not included as a working day so when ordering please take this into account.
  
If you have a question regarding the delivery information please contact the call centre on 0844 499 5007 or by email to mail.order@tottenhamhotspur.com. For delivery terms and conditions please Click Here

 

Click And Collect

We also offer a click and collect service if you are attending a matchday, which is free of charge and can be picked up from our North Stand Shop (Old ticket office). For more information on this service please click here

 

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