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Customer Service: 0344 499 5007

Collection In Shop


We now offer Click and Collect on match days. Simply place your order as normal and at the delivery selection page you can choose matchday collection.

So How Does It Work?

1. Place Your Order

Place your order with us online making sure you select the match day that you are attending. You will be able to order up to 48 hours before kick off. (For Saturday Kick Off)


2. Collect your order

On the match day, you are able to pick up your order for before kick off or after the match. (Please note that due to security reasons, some or all the match day shops might be closed after the game without warning). Please bring your confirmation e-mail as proof of purchase when you collect your order.

If you know in advance that you will not be able to collect your order on the day of the game then please inform us on 0344 499 5007, so we can make alternative arrangements.

In the checkout you can select the shop that you wish to pick up your order from. We allow collection from 3 matchday shops to give you as much flexibility as possible.

You can pickup your order from any of the following shops:

737 High Road Store

737 High Road
N17 8AG

Northumberland Park Shop

Park Ave Road
Near Northumberland Park Stn
N17 0HY

Wembley Store
(Collect between 5pm-7:45pm *For Europa League Matchdays ONLY*)

Wembley Stadium
See location of Wembley Store Here

Matchday Collection Ordering Times

We allow orders for up to two weeks prior to a matchday. The option to collect on a matchday will drop offline 48 hours before the match. Dates shown below are also subject to change.

Further games might be added based upon performance in cup competitions.

Opponents Collection Available From Collection Available Until
Crystal Palace 11th August 2016 18th August - 12pm
Liverpool 17th August 2016 25th August 2016 - 12pm
Monaco (Wembley) 5th September 2016 12th September - 12pm
Sunderland 12th September 2016 15th September - 12pm
Gillingham (EFL Cup) 12th September 2016 19th September - 12pm
Man City 21st September 2016 29th September - 12pm
Leicester 19th October 2016 27th October - 12pm
Bayer Leverkusen (Wembley) 24th October 2016 31st October 2016 - 12pm
West Ham 9th November 2016 17th November - 12pm
Swansea 23rd November 2016 1st December - 12pm
CSKA Moscow (Wembley) 30th November 2016 5th December - 12pm
Hull City 4th December 2016 12th December - 12pm
Burnley 7th December 2016 15th December - 12pm
Chelsea 23rd December 2016 2nd January - 12pm
Aston Villa (FA Cup) 28th December 2016 5th January - 12pm
West Bromwich Albion 4th January 2017 12th January - 12pm
Wycombe Wanderers (FA Cup) 20th January 2017 26th January - 12pm
Middlesbrough 25th January 2017 2nd February - 12pm
Gent (Europa League) 13th February 2017 17th February - 12pm
Stoke 15th February 2017 23rd February - 12pm
Everton 22nd February 2017 2nd March - 12pm
Southampton 8th March 2017 16th March - 12pm
Watford 29th March 2017 6th April - 12pm
AFC Bournemouth 5th April 2017 13th April - 12pm
arsenal 19th April 2017 27th April - 12pm
Manchester United 3rd May 2017 11th May - 12pm

Collect In Shop Terms And Conditions

- You will be able to collect your order before Kick Off and after Kick Off.

- We accept no liability or responsibility if the match day shop closes after the match due to security reasons or Police advice

- Match day selection will be available for all home matches

- If you are unable to collect the parcel on the date specified then we will contact you to arrange an alternative delivery. This may include a change of delivery method which could have an affect on the post and packing charges on your order.

- In the event that you are not able to collect the parcel on the date specified and we are unable to complete the order, you may be charged a £5 administrative charge.

- We hope that you would be happy with your order, but in the event that you wish to cancel your order, we require that this is done in writing via e-mail or on the telephone at least 48 hours before the collection day.

- When collecting your order, you will be required to bring your confirmation e-mail as a proof of purchase.

- If you are a One Hotspur member and you choose to pick up your order on a promotional 10% day or clubcash promotion day, your order will not be subject to any benefit from these promotions. Your order will only be subject to promotions that exisit on the day that your order is placed.


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