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Customer Service: 0344 499 5007
 

Collection In Shop

 

We now offer Click and Collect on match days. Simply place your order as normal and at the delivery selection page you can choose matchday collection.

So How Does It Work?

1. Place Your Order

Place your order with us online making sure you select the match day that you are attending. You will be able to order up to 48 hours before kick off. (For Saturday Kick Off)

 

2. Collect your order

On the match day, you are able to pick up your order for before kick off or after the match. (Please note that due to security reasons, some or all the match day shops might be closed after the game without warning). Please bring your confirmation e-mail as proof of purchase when you collect your order.

If you know in advance that you will not be able to collect your order on the day of the game then please inform us on 0344 499 5007, so we can make alternative arrangements.

In the checkout you can select the shop that you wish to pick up your order from. We allow collection from 3 matchday shops to give you as much flexibility as possible.

You can pickup your order from any of the following shops:

Northumberland Park Shop


Park Ave Road
Near Northumberland Park Stn
London
N17 0HY

Printing And Personalisation Shop


Next To Megastore
Tottenham High Road
London
N17 0AP

Shop In West Stand


White Hart Lane Stadium
West Stand Upper Tier
London
N17 0AP

Please note you can only access this shop if sitting in the West Stand upper.

Matchday Collection Ordering Times


We allow orders for up to two weeks prior to a matchday. The option to collect on a matchday will drop offline 48 hours before the match. Dates shown below are also subject to change.

Further games might be added based upon performance in cup competitions.

Opponents Collection Available From Collection Available Until
Stoke City 5th August 2015 13th August 2015 - 12pm
Everton 19th August 2015 27th August 2015 - 12pm
Crystal Palace 9th September 2015 17th September 2015 - 12pm
Man City 16th September 2015 24th September 2015 - 12pm
Liverpool 7th October 2015 15th October 2015 - 12pm
Aston Villa 21st October 2015 29th October - 12pm
West Ham United 11th November 2015 19th November 2015 - 12pm
Chelsea 18th November 2015 26th December 2015 - 12pm
Newcastle United 2nd December 2015 10th December 2015 - 12pm
Norwich City 16th December 2015 23rd December 2015 - 12pm
Leicester City 3rd January 2016 11th January 2016 - 8am
Sunderland 6th January 2016 14th January 2016 - 12pm
Watford 27th January 2016 4th February 2016 - 12pm
Swansea City 17th February 2016 25th February 2016 - 12pm
Arsenal 25th February 2016 3rd March 2016 - 12pm
AFC Bournemouth 9th March 2016 17th March 2016 - 12pm
Manchester Unoted 30th March 2016 7th April 2016 - 12pm
West Bromwich Albion 13th April 2016 21st April 2016 - 12pm
Southampton 27th April 2016 5th May 2016-12pm

Collect In Shop Terms And Conditions

- You will be able to collect your order before Kick Off and after Kick Off.

- We accept no liability or responsibility if the match day shop closes after the match due to security reasons or Police advice

- Match day selection will be available for all home matches

- If you are unable to collect the parcel on the date specified then we will contact you to arrange an alternative delivery. This may include a change of delivery method which could have an affect on the post and packing charges on your order.

- In the event that you are not able to collect the parcel on the date specified and we are unable to complete the order, you may be charged a £5 administrative charge.

- We hope that you would be happy with your order, but in the event that you wish to cancel your order, we require that this is done in writing via e-mail or on the telephone at least 48 hours before the collection day.

- When collecting your order, you will be required to bring your confirmation e-mail as a proof of purchase.

- If you are a One Hotspur member and you choose to pick up your order on a promotional 10% day or clubcash promotion day, your order will not be subject to any benefit from these promotions. Your order will only be subject to promotions that exisit on the day that your order is placed.

 

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